Coles Tooronga

This is Coles Blue Riband store. It will give you Coles envy after you visit any other store. This supermarket is spotlessly clean, with really good signage. The speciality cheese section is well worth a browse. Lots of options. The bakery, butcher and delicatessen are also well serviced. Excellent range lots of choice. Recommended.

As a local supermarket it used to be my favourite place for doing groceries until recently when the quality of food dropped, especially with the seafood and the poultries . This week (20/12/23) I bought a whole duck for Christmas and upon coming home, I discovered the duck went off despite the expiry date (use before 22/12/23). Not only it has already started to turn into a light green colour, but it terribly stank. I returned it to the store and a customer service person was also was shocked with the disgusting smell coming from the small cut of the duck's package. Very disappointing! It could actually cause poisoning people selling such product, which should not be on the shelves!

Welcome to the store where dreams of fresh produce and honest reviews go to die! The manager's talent for writing fake Google reviews is truly remarkable. Prepare yourself for expired goods, nonexistent customer service, and an ambiance straight out of a horror flick. It's a shopping experience you won't soon forget (if you survive it). Enjoy!

They are very invested in rushing you out the door, when you actually asked for help, they are vague but then just simply tell you to hurry up and get out - “ten minutes left”. “Five minutes left”. They tell you because you’ve run out of time (before 10pm close), you have to go to this desk - then they turn around and say no that counter - and no one actually takes you to where they want you to go, they just point fingers in opposing directions. There are lots of staff standing around with their hands in their pockets whilst they tell you that there is nobody to help you at the cashiers desk, “you have to do it yourself!!”. Whilst also telling you to hurry up. When I asked for an explanation for the dozens of staff with their hands in their pockets - “Well, I’m not on on service department”. Well, they should have staff flexible to move between departments whilst also telling you to hurry up, and also telling you you’ve got to do it all on your own. Then their gift card scanners never work - adding to lengthy delays, and the pin won’t take so you have to go and retrieve your digital gift card from your email bin to double check it… Leaving them to get angry and “YOU NEED TO BE VERY QUICK!!!” even though the large delays are with the gift card scanner, not working. When I say, it’s not my fault, your gift card scanner takes multiple attempts to work, requiring the worker to login and write all the numbers down, and me retrieving my pin number again is the least time-consuming part of it, she just argues and argues that it’s not her fault either even though I’m not the one hurrying her, she’s the one hurrying me. Some staff are not familiar with basic items, and also there’s a problem with terrible body odour with some staff. Lacking certain items - fresh or frozen diced pumpkin none to be found, and just an ugly interior.